58.3% of bottlenecks come from inefficiencies in steps, 41.7% from overloads. 52.8% of experts say long-term bottlenecks hurt growth most.

Improving customer journeys boosts satisfaction by 20%, revenue by 15% and reduce service costs by 20% but many struggle with journey maps.

88% of people skip proper time management, relying on calendars or to-do lists. Structuring time boosts productivity and life satisfaction.

85% of PMs balance tasks, but only 46% of firms prioritise strong management. Effective practices lead to 92% success and less waste.

Boost project time management by focusing on high-value tasks, reducing low-value ones and prioritising critical work for better results.

This model spans the full customer journey. Only 30% of sales teams align with marketing. A 5% boost in retention can raise profits by 95%.